Welcome to the buyday.cc website. We are committed to providing quality products and a great shopping experience. If you are not satisfied with your purchase, we offer the following refund and exchange policy, please read it carefully.
Return Conditions
We offer a 30-day return guarantee for most items. The specific conditions for return are as follows:
Items must be unused and in their original condition (including unopened tags and packaging).
All accessories, gifts, and attachments must be returned together.
Promotional or discounted items may not be eligible for refunds or exchanges under certain conditions; please see the instructions on the purchase page for details.
Return or Exchange Application Process
If you wish to return or exchange an item, please follow these steps:
Contact Customer Support: Please send an email or call customer service using the contact information on our website, informing us of the item you wish to return or exchange and the reason.
Obtain Return Authorization: We will provide you with a Return Authorization Number (RMA) for your application. Please be sure to mark this number on the package.
Prepare the Item for Return: Place the item in its original packaging, ensuring its safety.
Choosing a Shipping Method: We recommend selecting a trackable shipping method for your return to ensure safe delivery.
Processing Time: Once we receive your returned item, we will inspect it within 5 business days and notify you of the processing result via email.
If the return meets the requirements, the refund will be processed as soon as possible after confirmation and will typically be credited to your original payment method within 3-5 business days.
If the item is damaged during transit, please contact customer support within 48 hours of receiving the package. We will provide a return or exchange service.
Contact Us: For further information regarding refunds, returns, or exchanges, please feel free to contact our customer service team. We are happy to assist you.
Thank you for choosing buyday.cc! We look forward to providing you with excellent products and services.